Privacy Policy (GDPR)

Update date: 01/27/2025

The company MARKETERZ IA , concerned about respecting the privacy of its users, is committed to ensuring the protection of your personal data in accordance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and the Data Protection Act n°78-17 of January 6, 1978, as amended .

The purpose of this privacy policy is to inform users of the site www.marketerz.com (hereinafter the “Site”) about the collection, use and protection of their personal data.

1. Data controller

The person responsible for processing the data collected is:

  • MARKETERZ AI

  • Head office
    48 rue Hoche, 78800 Houilles, France

  • Email
     contact@marketerz.fr

  • Phone
    09.56.25.83.40

  • SIRET
    493 544 886 00085

For any questions regarding the protection of your personal data, you can contact our Data Protection Officer (DPO) at the following email address: contact@marketerz.fr .

2. Data collected

MARKETERZ AI may collect and process the following data:

Data provided directly by the user:

  • First and last name

  • E-mail address

  • Phone number

  • Mailing address

  • Professional information (company, position held)

  • Any other data communicated voluntarily via the Site forms

Data collected automatically:

  • IP address

  • Browsing data (pages visited, length of visit, browser type)

  • Cookies (see dedicated section)

3. Purposes of data collection

The personal data collected by MARKETERZ IA are used for the following purposes:

  • Customer relationship management : responding to requests for information, quotes, technical support, etc.

  • Sending commercial communications : newsletters, promotional offers (with prior consent)

  • Improving the Site and our services : statistical analyses and performance measurements

  • Legal compliance : compliance with legal and regulatory obligations

  • Security : Fraud prevention and security incident management

4. Legal basis for data processing

In accordance with the GDPR, the data processing carried out by MARKETERZ IA is based on the following legal bases:

  • Consent : when the user has given their explicit consent (e.g. newsletter subscription)

  • Performance of a contract : where processing is necessary to provide a requested service

  • Legitimate interest : for the improvement of our services and security management

  • Legal obligation : to meet applicable legal and regulatory requirements

5. Recipients of data

The personal data collected is accessible only to authorized members of MARKETERZ IA, as well as to external service providers strictly necessary for the provision of our services (host, marketing services, payment providers, etc.).

These service providers are subject to confidentiality obligations and can only process your data on instructions from MARKETERZ IA.

We undertake not to sell, rent or transfer your data to third parties without your consent.

6. Data retention period

Personal data is kept for the period strictly necessary for the purposes for which it was collected, namely:

  • Customers and prospects: 3 years after the last contact

  • Contractual data: legal period of accounting and tax retention (10 years)

  • Cookies and browsing data: 13 months maximum

  • Job applications: 2 years after application submission

Beyond these periods, the data is deleted or anonymized.

7. Data security

MARKETERZ IA implements appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration or destruction.

These measures include in particular:

  • Encryption of sensitive data

  • Strict access controls

  • Protection against computer attacks (firewalls, antivirus)

  • Raising awareness of data protection among staff

8. Your rights

In accordance with current legislation, you have the following rights over your personal data:

  • Right of access : obtain information about the data we hold about you

  • Right of rectification : request the correction of inaccurate or incomplete data

  • Right to erasure (right to be forgotten) : request the erasure of your data under certain conditions

  • Right to restriction of processing : temporarily restrict the use of your data

  • Right to object : object to the use of your data for commercial prospecting purposes

  • Right to portability : receive your data in a structured format to transmit it to a third party

  • Right to withdraw consent : withdraw your consent at any time where processing is based on consent

You can exercise your rights by contacting us at the following address: contact@marketerz.fr .

In the event of a dispute, you have the right to file a complaint with the National Commission for Information Technology and Civil Liberties (CNIL) via their website www.cnil.fr.

9. Cookies

Our site uses cookies to improve the user experience and provide browsing statistics. You can manage your cookie preferences via the banner displayed during your first visit to the site.

The types of cookies used include:

  • Necessary cookies : for the proper functioning of the site

  • Analytical cookies : for traffic statistics (Google Analytics)

  • Advertising cookies : for targeting ads

You can also set your browser to block cookies. For more information, see our Cookie Policy .

10. Data transfers outside the EU

In the context of the use of certain features of the website and our services, MARKETERZ IA uses third-party service providers based outside the European Union, in particular for the integration of artificial intelligence and conversational assistance solutions. These services may involve the transfer of personal data to countries that do not offer a level of data protection equivalent to that of the European Union.

In accordance with the requirements of the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) , MARKETERZ IA ensures that these transfers are governed by appropriate guarantees, in particular:

  • The application of the Standard Contractual Clauses (SCCs) approved by the European Commission, which ensure an adequate level of protection of the personal data transferred;

  • Appropriate technical and organizational measures to ensure the confidentiality, integrity and security of the transferred data;

  • Regular audits and contractual commitments from service providers ensuring that they fully comply with current data protection standards.

The data transferred mainly concerns information necessary for the provision of our services, such as:Les informations de contact (nom, adresse e-mail, etc.) ;

  • Contact information (name, email address, etc.);

  • Support service usage data (interaction history, chatbot conversations, user preferences);

  • Metadata related to the performance of the services provided.

By using our website and services, you expressly consent to these data transfers to providers located outside the EU. MARKETERZ IA undertakes to inform users of any changes to these transfers and to ensure that adequate protections are in place in accordance with regulatory developments.

For any questions regarding data transfers outside the EU or to exercise your data protection rights, you can contact our Data Protection Officer (DPO) at the following address: contact@marketerz.fr .

11. Modification of the privacy policy

MARKETERZ IA reserves the right to modify this privacy policy in order to comply with legal developments or to improve its practices.

Users will be informed of any substantial changes via the site or by email.

12. Contact

If you have any questions regarding this Privacy Policy, please contact us at the following address:

Email: contact@marketerz.fr

Postal address: 48 rue Hoche, 78800 Houilles, France

By using our site, you agree to this privacy policy.

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